FAQ Veroarte

How to place an order?

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Options:

• Add items to cart and checkout online
• Contact us via WhatsApp/email for a custom quote
• Call +7 (911) 748 28 28 for assistance

What's the lead time for custom furniture?

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Typically 14-60 days depending on complexity. Exact timing will be confirmed after project approval.

Can I modify designs or sizes?

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Yes! We adjust:

• Dimensions
• Wood types
• Design elements

Price will be recalculated accordingly.

How to care for wood products?

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Key tips:
• Dust regularly with a soft cloth
• Avoid water exposure
• Use wood-specific care products
Details in Care Guide

How to calculate shipping costs?

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After ordering:

1. Manager calculates exact CDEK shipping rates
2. Offers delivery options (courier/pickup)
3. Provides tracking number

Do you work with designers?

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Yes! Professional perks:
• Trade discounts
• Free material samples
• Project support
Learn more in Partnerships

FAQ